Privacy Policy

Effective Date: January 1, 2026

At Water Damage Restoration Edison, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have. It applies to our website and the services we provide in Edison, California. By using our site or services, you agree to the practices described here.

Information We Collect

We collect information you give us directly, such as your name, phone number, email address, and property address when you request a quote or schedule a service.

We also collect information automatically when you visit our website, including your IP address, browser type, device information, and pages you view. This helps us understand how people use our site.

How We Use Information

We use your contact details to respond to your requests, schedule appointments, and provide the water damage restoration services you need.

We may also use your information to send you updates about your project, answer your questions, and improve our website and services. We do not sell your personal information to anyone.

Cookies and Tracking

Our website uses cookies and similar technologies to remember your preferences and understand how you interact with our pages.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our site may not work as well.

Analytics and Third-Party Tools

We use third-party analytics tools, like Google Analytics, to collect anonymous data about website traffic and usage patterns. These tools help us see which pages are most helpful and how visitors find us.

These third parties may use cookies and other tracking technologies to collect information about your online activities over time and across different websites. We do not control their tracking methods.

Data Sharing and Disclosure

We share your information only with trusted service providers who help us run our business, such as scheduling software or payment processors. These providers are required to keep your information confidential.

We may also disclose your information if required by law, to protect our rights or safety, or in connection with a business transfer. We never sell your personal information.

Data Retention

We keep your personal information only as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required by law.

When your information is no longer needed, we securely delete or anonymize it.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. These measures include physical, electronic, and procedural safeguards.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we work hard to keep your data safe.

User Rights

You have the right to request access to the personal information we hold about you, and to ask for corrections or deletions.

You can also opt out of receiving marketing communications from us at any time. To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

If you believe we have inadvertently collected information from a child, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page with a new effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

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